Nine questions to ask an EU guarantee app

1. Is the notice free, with no product limit?

The notice is not a feature. It is a legal obligation under Article 6(1)(l), and it applies to your whole catalogue, not to your first fifty products. Free tiers in this category currently cap at 20, 25 and 50 products; some apps have no free tier at all; several — including this one — do not cap it.

A product cap on a mandatory notice means the shop is compliant on page one of the catalogue and not on page two. Check what the free plan covers before the trial ends, not after.

PlainClaim: free, all 24 languages, unlimited products, every plan. The GARAN label too.

2. Is it the official artwork, or a redraw?

The Regulation is unusually blunt: "None of the elements of the harmonised notice can be edited." The Commission publishes the files. Listings in this category variously say "official", "faithfully reconstructed from the official templates" and "follows the Commission's design guidelines" — those are three different claims, and only one of them is the file the Commission published.

It is worth opening a demo store and looking. A redraw is usually visible in the typography.

PlainClaim: the Commission's own files, byte for byte, with a test in our build that fails if a single byte of them changes.

3. Twenty-four languages — and which twenty-four?

There are 24 official EU languages and the notice exists in all of them. One listing in this category advertises 23. Another's language list includes languages that are not EU official languages at all, while leaving out several that are. That is a listing field rather than the app itself, but it is a cheap signal, and it takes ten seconds to read.

The harder question underneath: does the notice follow the shopper's language, or the shop's? If your storefront publishes only German, a shopper in France reads the page in German — and there is nothing an app can do about that except tell you, so that you can publish the language.

PlainClaim: all 24, following the page's language, and the home screen tells you when your storefront publishes too few languages for the markets you sell to.

4. Does the label appear before the order, not just on the product page?

Article 8(2) lists the GARAN information among the things a shopper must be made aware of directly before placing the order. A label that exists only as a product-page badge does not satisfy that. Look for the cart — and for the order confirmation, which the guidelines also name.

PlainClaim: product page, cart, and a snippet for the order confirmation email.

5. What does the app require before it shows a GARAN label?

This is the question we would ask first, and almost nothing on a listing page answers it. The label is lawful only where the producer offers a free guarantee of more than two years on the whole product and made that information available to you. An app that lets you type a number into a field and renders a label has made it easy to commit an unfair commercial practice.

Be especially careful with any app that offers to detect eligible products from your product text. A description that says "10-year warranty" is not evidence of a producer guarantee that meets four legal conditions.

PlainClaim: every label rests on a dated confirmation a person made, naming what was confirmed. No confirmation, no label — including for labels written into the metafields by some other tool. Our AI may flag a product for you to look at; it may never set the label.

6. What happens to the notice when the app is down?

Compliance display is the wrong place for a runtime dependency. Ask whether the notice is rendered by the theme itself or fetched from the app's servers when the page loads — and, separately, what happens on the day you uninstall.

PlainClaim: the storefront makes no request to us. The blocks are Liquid reading product metafields, so the notice and the label keep rendering if our servers are down entirely.

7. Does it touch your product copy — and can you undo it?

The same Directive that adds the notice puts a list of marketing claims onto the blacklist: generic green claims, offset-based "climate neutral", and "2-year warranty included!" — a legal requirement presented as a feature. Scanners in this category will list findings and hand you a suggested wording to copy. That is a real difference in work: fifty findings pasted by hand is an afternoon.

If an app writes to your products, ask what it stores so you can put them back.

PlainClaim: our top plan proposes a rewrite and applies it to the product with one click, storing the previous text. Every rewrite is re-checked against the same rules before it is offered to you, and you approve each one.

8. Can you get the record back out?

If a market-surveillance authority asks why a label was shown on a product, the answer is a document, not a screenshot of an admin screen. Ask whether there is an export, whether it identifies you as a legal person with an address rather than a myshopify domain, and whether it reports history or only today's values.

PlainClaim: a dated PDF naming your legal entity and address, plus CSV, both built from the confirmation ledger — so an edit appears as its own row and a withdrawn label is printed rather than hidden. Reading the ledger is free; the document is a paid feature.

9. What data does it ask for?

The listing's "Data access" section is public and precise. An app that displays a notice has no business reading your orders or your customers. If it asks, read the privacy policy and find out why.

PlainClaim: products, themes and shop content. We cannot read orders or customers, and our Protected Customer Data declaration says we receive none.

Where PlainClaim is not the right answer

• If all you need is the notice, several apps do that for free, and so do we. There is no reason to pay anyone for it. Pick on support and on questions 2, 3 and 6.
• If you need GPSR, EPR, the Digital Product Passport and the AI Act as well, a compliance suite may serve you better than a specialist. We do the guarantee rules and we do not intend to widen that.
• If you want a review count to hide behind, we do not have one yet. Two apps in this category have more than fifteen reviews and we have none. That is a fair thing to weigh.
• If you are looking for one-click compliance, nobody in this category can sell it to you, whatever the listing says. The notice is mechanical; deciding which products carry a real producer guarantee, and which descriptions have to change, is your work.

Category facts on this page were read from public Shopify App Store listings on 23 September 2026 and are not re-checked automatically; app pricing and plans change often, so treat the numbers as the shape of the market on that date and the listings as the source of truth. Legal points: Directive (EU) 2024/825, Regulation (EU) 2025/1960, and the Commission's guidelines and official files.

Honest notes

We are one of the apps on this list. This page is written by the people who make PlainClaim, and the answers in bold are ours. It names no competitor and grades none, because we are not a neutral party and a table written by an interested one is worth nothing. The nine questions are the ones we would ask if we were buying, and every one of them is answerable without us.

This page is not legal advice. It reports what the Directive and the Regulation say, with sources above.