Guide · 22 September 2026
Setting up the EU legal guarantee notice on Shopify
From 27 September 2026, any shop selling goods to consumers in the EU must show the harmonised notice about the legal guarantee. This page covers what is actually required, where the notice belongs, and how to show it in Shopify — with an app or without one.
What is required, in four sentences
The notice is an official graphic published by the European Commission in all 24 official languages. None of its elements may be edited — not the colours, not the wording, not the proportions. It belongs at shop level: the guidelines call it a general reminder on the website of the seller, not something repeated on every product. Online it must appear in colour, stay legible at its default size, and keep a clickable link to that country's guarantees page available.
It applies to the sale of goods to consumers. A shop selling only services, only digital content, or only to businesses is not covered.
Where the notice belongs
The guidelines describe the usual implementation: a visible sentence such as "Your legal guarantee rights" which opens the full notice on the first click or roll-over. For a Shopify store that means:
- Reachable from every page — a footer link or a quiet trigger that rides along on each page. That covers collection pages too, which the guidelines name explicitly.
- On the product page, near the price and delivery information — where the decision to buy is made.
- Before the order is placed. Shopify's checkout itself can only be extended on Shopify Plus, so for everyone else the cart page is the last step you control.
- In the order confirmation. The guidelines recommend it; the Regulation does not make it a separate requirement.
Which language
The notice exists in all 24 official languages, and a shopper should read it in the language they are shopping in. In Shopify that follows your published storefront languages, not the shopper's country: a store publishing only English shows the English notice to everyone, including a shopper in France. That is lawful — the notice matches the language of the offer — but if you already sell into several EU markets, adding those languages under Settings → Languages is worth the half hour. The notice then follows on its own.
Without an app: use the Commission's files directly
This is a real option, and for a single-language shop it is manageable:
- Download the official files from the Commission (vector files in every language, linked at the foot of this page).
- Upload the SVG for your language under Content → Files in Shopify.
- In the theme editor, add an element where you want it that opens the file in a dialog — plus the link to your country's guarantees page.
- Repeat for every other language you publish, and branch on language in the theme.
The work is not in the installing. It is in the multiplying: 24 languages, a size that has to stay legible, and the question of what happens when you change theme.
With PlainClaim: one switch
That is what the app is for. After installing, turn on the "EU guarantee notice" app embed in the theme editor: the link appears on every page, and the official notice opens on click in the language of the page. If you would rather have it in one fixed place, use the "EU notice (in section)" block instead and put it under the price or in the footer.
The notice is free, in every language, on every plan, permanently. It is a legal obligation, and we do not charge for meeting one. What is paid for is everything beyond it — the commercial guarantee statement, bulk editing, the dated record.
The storefront makes no call to us: the notice renders from your theme and keeps showing even if our servers are down.
Common questions
Does the notice have to be on every product?
No. The duty is at shop level. The product page is a sensible place because that is where buying happens, but what is required is a general reminder on the website.
Is the QR code enough?
Not online. The guidelines require the QR destination to be available as a clickable link — nobody scans a code on the screen they are already clicking on.
Can I shrink it or restyle it?
No. "None of the elements of the harmonised notice can be edited." It has to stay legible at its default size and appear in colour online.
What about the GARAN label?
A different thing, and for most shops not a thing at all. It is lawful only when the producer offers a free durability guarantee of more than two years covering the whole product, and told you so. More on the home page and in the checklist.
Sources: Regulation (EU) 2025/1960, Directive (EU) 2024/825, and the European Commission's guidelines and official files.
The one-page checklist
Everything on this page, plus the GARAN label and the claims that become illegal on the same day — one page, every point sourced.
We write rarely and you can unsubscribe in a click. We never sell or share your address — see the privacy policy. Do not need the reading? PlainClaim is on the Shopify App Store — the notice is free on every plan.
Honest notes
This page is not legal advice. It reports what the Regulation, the Directive and the guidelines say, and links them above so you can read each claim yourself. Whether your particular case is covered is your call — and, if it is close, a lawyer's.
You do not need an app for the basics. The section above describes the way without one. An app earns its place when you sell in several languages, have more products than you want to edit by hand, or need a record of what you confirmed.